The Ministry of Citizens’ Services, Climate Action Secretariat, and Government Communications and Public Engagement (GCPE) are working to improve government's environment-related information and services. As part of this work, we're talking to people to understand more about how we can improve the CleanBC website and digital services.
 
Audio recording and transcripts
During the session, the interviewers may take notes or photographs, or make audio or video recordings to help capture information. Your name and other identifiers will not be associated with the recordings, nor will the recordings be used for any purpose other than those described in this form or otherwise permitted by law. The recordings may be used for training or evaluation purposes.
 
All recordings, transcripts and notes will be stored for the duration of the project and then securely disposed of as transitory records in accordance with the Information Management Act and related policies.
 
Confidentiality
Your confidentiality will be respected.  We will de-identify all notes and ask that you not name yourself or others in audio or video recordings.  You can choose to not be recorded.
 
In capturing individuals’ stories and experiences, personal information of a confidential nature may be shared during the interview. In compliance with the Freedom of Information and Protection of Privacy Act, all personal information will be protected using appropriate security controls.
 
Collection notification
This information is collected by the Ministry of Citizens’ Services – GDX under section 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act, and will be used for the purpose of assisting analysis in the project described above. It may be used for training or evaluation purposes. If you have questions about how your information is used, please contact:
 
CleanBC Digital Experience Team
cleanbcdesign@gov.bc.ca
617 Government St.
Victoria, BC V8V 1X6
250-893-1487

As a participant in our interviews, we want to ensure you feel respected, safe and supported at all times. If there is anything the team can do to make the interview more comfortable for you, please email us. You are not required to take part in our interviews, and you can end the interview session at any time. If you end the interview session early, you are still entitled to a gift card.

It’s important that our team also feels safe and respected in our interviews, free from insulting, abusive or inappropriate language and threatening behaviour. If the team does not feel safe in the interview session for any reason, they may end the session early. If the team ends the session early, you are still entitled to a gift card.

I understand the following:

 

You will receive a $65 electronic gift card by email from Virtual Incentives after the session. You will have the option to choose the type of gift card you want.

 

You are entitled to the gift card regardless of you completing the session.

Your personal information is collected through Virtual Incentives under section 26(c) and section 26 (e) of the Freedom of Information and Protection of Privacy Act, for the purpose of delivering and confirming that you have received your e-Gift card.