BC Parks is working to explore future improvements for the camping reservations system as part of ongoing service improvement across the organization. We are taking a human-centered approach to this work. This includes: 

• Talking to people about their experiences interacting with Parks online  
• Creating designs and prototypes to guide our research and inform our software development partners 
• Testing these prototypes to get feedback from real people

To help analyze the results of the research, during the interview or workshop the interviewers may take:

• Notes;
• Audio or video recordings; and/or
• Photographs.

Your name and any other personal identification will not be associated with the recordings. The recordings may be used for training or evaluation purposes.  

The recordings are not used for any purpose other than those described in this form, or otherwise permitted by law.

All recordings, transcripts and notes are stored during the project and then securely disposed of as transitory records in accordance with the Information Management Act and related policies.  

Your confidentiality will be respected. We will de-identify all notes. Please do not name yourself or others in audio or video recordings. You can choose not to be recorded.  

When individuals’ stories and experiences are recorded, confidential personal information may be shared during the interview or workshop. In compliance with the Freedom of Information and Protection of Privacy Act, all personal information will be protected using appropriate security controls.