HealthLink BC is working with BC's Ministry of Citizens' Services' Government Digital Experience (GDX) Division to improve the Health Connect Registry website.
We are taking a human-centered design approach to this work. This includes:
- Talking to people about their experience (user experience)
- Creating a digital model, or prototype and recommendations
Audio Recording and Transcripts
To help analyze the results of the research, during the interview or workshop the interviewers may take:
- Audio or video recordings
Your name and any other personal identification are not associated with the recordings. The recordings may be used for training or evaluation purposes.
The recordings are not used for any purpose other than those described in this form, or otherwise permitted by law.
All recordings, transcripts and notes will be stored for the duration of the project and then securely disposed of as transitory records in accordance with the Information Management Act and related policies.
Your confidentiality will be respected. We will de-identify all notes. Please do not name yourself or others in audio or video recordings. You can choose to not be included in those recordings.
When individuals’ stories and experiences are recorded, confidential personal information may be shared during the interview or workshop. In compliance with the Freedom of Information and Protection of Privacy Act, all personal information will be protected using appropriate security controls.
This information is collected by the Ministry of Citizens’ Services – GDX under section 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act, and will be used for the purpose of assisting analysis in the project described above. It may be used for training or evaluation purposes. If you have questions about the collection of personal information, please contact:
A/Director, Priority Content Design and Multilanguage
Government Digital Experience Division, Ministry of Citizens' Services
4th floor, 617 Government St, Victoria B.C. V8W 9V1